Frequently asked questions
How much is delivery?
One delivery charge of £12.49 is added at checkout for each order, however many tributes go to that address.
Which days do you deliver?
Monday to Saturday, from tomorrow onwards. Sundays and bank holidays are not available.
Should I send flowers to the funeral director or the house?
Tributes for the funeral (coffin sprays, sprays, sheaves, wreaths, posies) usually go to the funeral director. Sympathy flowers and plants go to the family's home.
What should I write on the card?
A few honest words are enough. Our guide has short messages for Mum, Dad, Nan and Grandad that you can copy.
Who usually sends the coffin spray?
The immediate family. Friends, grandchildren and colleagues usually send sheaves, sprays, wreaths or posies.
What are the Preferred and Elegant sizes?
The same design made bigger, with more stems of the same flowers. The extra stems match the price difference.
Can I change or cancel my order?
Yes, until the florist has started making it. Contact us as soon as you can with your order number.
How do I pay?
On Stripe's secure payment page, by card, Apple Pay or Google Pay.